At ReGain Learning, we strive to ensure a smooth and efficient delivery process for all our customers. This policy outlines the details regarding the shipping and delivery of our products and services.
Shipping Policy
1. Digital Products & Services
- Since our services primarily consist of online courses and digital content, no physical shipping is required.
- Upon successful payment, you will receive access to the purchased content via email or your registered account on our platform.
- If you do not receive access within the expected timeframe, please contact us at connect@regainlearning.com for assistance.
2. Physical Products (If Applicable)
- If we offer physical materials such as books or course-related materials, they will be shipped via our partnered courier services.
- Shipping is available within India, and estimated delivery time may vary based on your location.
- Standard delivery typically takes 5-7 business days, while express shipping (if available) may take 2-3 business days.
Delivery Policy
1. Digital Product Delivery
- Digital course access and materials are delivered electronically via email or through your ReGain Learning account.
- In case of technical issues, please reach out to our support team for prompt resolution.
2. Order Processing Time
- Orders for digital products are processed immediately upon successful payment.
- Orders for physical products (if applicable) are processed within 1-2 business days of payment confirmation.
3. Shipping Charges
- Shipping charges for physical products (if applicable) will be displayed at checkout before completing your order.
- Free shipping may be available on specific products or promotional offers.
4. Delayed or Failed Delivery
- In case of delivery delays due to unforeseen circumstances, we will notify you via email or phone.
- If you do not receive your digital product access within the specified timeframe, please check your spam/junk folder or contact us.
- If a physical product is undelivered due to an incorrect address, additional shipping charges may apply for re-shipping.
Contact Us
For any questions or concerns regarding shipping and delivery, feel free to contact us:
Phone: 78928 18284
Email: connect@regainlearning.com
Address: MIG11, Housing Board Colony, Tadepalligudem, Andhra Pradesh 534101